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All online transactions at Coastal Silver Imports are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
All the information collected from your orders or inquiries will be used for our own marketing purposes only. We will not share, sell or distribute your information to any third party. If you would like to be removed from our mailing list or email list, please email us and we will promptly remove you from our distribution list.
We make every effort to maintain our inventory and mark items "out-of-stock" on our website. On occasion, however, we may have fewer items in stock than what you order. Should this happen, we will ship you what we have and adjust the amount of your purchase accordingly. We will back-order the remaining product. Regardless of the value of your back-order, we will make every effort to notify you by either phone or email with regard to the status of your order.
CSI is commited to providing quality products to our customers. If, however, you wish to return any items, please review our return policy.
We'd love to hear from you about our products and services. It is important to us to always be looking to improve our customer relations. Please send us an email and we will make every attempt to respond to your comments or questions.
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